Privacy Policy

This privacy policy explains how we collect, use, and store your information when you interact with our website.

Who we are

Zoetrope Vinyls is operated by Beluga Animation Ltd.
Registered in England and Wales: Company No. 10753290
Registered Office: 3 Randall Avenue, London, NW2 7RL
Business contact email: hello@zoetropevinyls.com

Analytics

We collect certain data to help us understand how visitors use our website. This includes:

• Information about your browser, network, and device

• Web pages you visited prior to arriving

• Your IP address

• Your activity on the site (e.g., clicks, scrolling, and pages viewed)

We share this data with Squarespace, our website hosting and analytics provider, to help us analyse site traffic and improve user experience. All data is viewed in a de-personalised form.

Cookies

Our website uses cookies and similar technologies. These are small files downloaded to your device to help the site function properly and to gather analytics.

• Essential cookies: These are always active and required to run the website securely.

• Analytics cookies: These are only used when you accept them via the cookie banner. They help us understand how our site is used.

For more information, see: The cookies Squarespace uses

Customer data (purchases)

When you place an order, we collect the personal data needed to fulfil it, including:

• Name

• Email address

• Phone number

• Billing and shipping address

• Purchase details

This information is processed securely by Squarespace, our ecommerce platform. Payments are processed through Squarespace Payments, which uses third-party providers including:

• Stripe, for payment processing: Stripe Privacy Policy

• Sift, for fraud prevention: Sift Privacy Policy

We also use Royal Mail Click & Drop to ship your order. Your name and postal address will be securely transferred to our Royal Mail account for postage and delivery purposes only.

Forms and communications

If you contact us through a form on our site, the information you provide is sent to our business email (Outlook). It is stored in our inbox and is also accessible within the Squarespace dashboard.

We only use this information to respond to your enquiry and do not share it with third parties or store it elsewhere.

Customer accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

• Billing and shipping address(es)

• Details about your orders (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Emails related to your order

You may receive system-generated emails about your order or account activity, such as:

• Order confirmations

• Shipping updates

• Password resets (if applicable)

These are essential emails and cannot be unsubscribed from.

Your rights

You have the right to access, correct, or request deletion of your personal data. To do so, please email us at: hello@zoetropevinyls.com